If an infected computer cannot be unplugged from the network, what does CISA say to do?

Power the device down so the ransomware cannot spread.

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  1. Restart it over and over
  2. Leave it on and wait
  3. Power the device down ✔

Why: The goal is to stop the infection from jumping to other machines. Cutting the network connection is best. If that is not possible, turning the device off stops it from spreading the ransomware further.

Huh, didn't know that: CISA treats powering down as a fallback when neither host isolation nor a temporary network shutdown is possible.

The dad joke
Why did the computer take a nap during the attack? Doctor's orders: power down.
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References

Answer: Power the device down. The goal is to stop the infection from jumping to other machines. Cutting the network connection is best. If that is not possible, turning the device off stops it from spreading the ransomware further.

  1. CISA #StopRansomware Guide www.cisa.gov/stopransomware/ransomware-guide
    Power down devices if you are unable to disconnect them from the network to avoid further spread of the ransomware infection.
    Checked 2026-10-10.

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