How long does a covered entity generally have to act on a patient's request for copies of their records?

30 days.

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  1. 60 days
  2. 10 business days
  3. 30 days ✔

Why: A covered entity must act on an access request within 30 days. It may extend once, by up to 30 more days, with a written reason and a new date.

Huh, didn't know that: If the request is denied, in whole or in part, the denial must be in writing.

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Why did the mail carrier always stay calm? Patience comes with the route.
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References

Answer: 30 days. A covered entity must act on an access request within 30 days. It may extend once, by up to 30 more days, with a written reason and a new date.

  1. 45 CFR 164.524 (eCFR) www.ecfr.gov/current/title-45/subtitle-A/subchapter-C/part-164/subpart-E/section-164.524
    the covered entity must act on a request for access no later than 30 days after receipt of the request
    Checked 2026-10-10.
  2. 45 CFR 164.524 (eCFR) www.ecfr.gov/current/title-45/subtitle-A/subchapter-C/part-164/subpart-E/section-164.524
    may extend the time for such actions by no more than 30 days
    Checked 2026-10-10.

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