What must a breach notification letter include?

What happened and what patients can do to protect themselves, plus how to get more information.

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  1. Only an apology
  2. The patient's full medical record
  3. What happened and steps patients can take ✔

Why: A breach letter must describe what happened, what kinds of PHI were involved, steps people should take, what the organization is doing, and how to contact it, such as a toll-free number.

Huh, didn't know that: The notice must be written in plain language.

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Why was the breach letter so popular? It finally told people what to do.
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References

Answer: What happened and steps patients can take. A breach letter must describe what happened, what kinds of PHI were involved, steps people should take, what the organization is doing, and how to contact it, such as a toll-free number.

  1. 45 CFR 164.404(c) (eCFR) www.ecfr.gov/current/title-45/subtitle-A/subchapter-C/part-164/subpart-D/section-164.404
    A brief description of what happened, including the date of the breach and the date of the discovery of the breach, if known
    Checked 2026-10-10.

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