A laptop battery is swollen. What does Dell say to do with it?

Stop using it and have it replaced and disposed of properly.

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  1. Stop using it and replace it ✔
  2. Keep using it only on AC power
  3. Charge it overnight to reset it

Why: Dell says swollen batteries should not be used and should be replaced and disposed of properly. Do not crush, drop or penetrate the battery, and contact support for replacement options.

Huh, didn't know that: Dell tells users to discontinue use of the laptop and let a swollen battery drain by unplugging the AC adapter.

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What was Obi-Wan Kenobi's advice to the Jedi with computer problems? 'May the force-quit be with you.'
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References

Answer: Stop using it and replace it. Dell says swollen batteries should not be used and should be replaced and disposed of properly. Do not crush, drop or penetrate the battery, and contact support for replacement options.

  1. Handling swollen Lithium-ion batteries, Dell dl.dell.com/topicspdf/swollenbattery-3_en-us.pdf
    Swollen batteries should not be used and should be replaced and disposed of properly.
    Checked 2026-10-11.

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