Parents: how do I change my kid's PIN or delete their account?
Go to /parent/, sign in with your email and the 6-digit code we send you, then use New PIN or Delete account next to your child. You can do this any time.
Everything for your kids is at /parent/.
- Go to /parent/ and type your email.
- Type the 6-digit code we email you.
- You see Your kids, with each kid's birthday and the email they sign in with.
From there you can:
- New PIN: gives your kid a new 6-digit PIN. The old one stops working. Use this if they forgot it.
- Delete account: deletes that kid's player and everything it played. This can't be undone.
- + Set up a kid: add another child under 13.
Good to know:
- After 5 wrong PINs, your kid has to wait 15 minutes before trying again.
- Kids can't change the email on their account. Ask us at [email protected] if you need that changed.
- When a kid under 13 makes a study game, we email you about it, never your kid.
- Want to ask about or delete your kid's data? Email [email protected].
The /parent/ page never signs this device in as your kid, so it is safe to use on your own phone.