SESK: Stuff Everyone Should Know · sesk.info/sec-apple-hang-up
A caller says they are from Apple Support and your account was hacked. Apple's advice?
Just hang up.
- Read them the code Apple texts you
- Just hang up ✔
- Give them your Apple Account password
Why: Apple does not ask for your password or verification codes to give support. Never share either one with someone who called you.
Huh, didn't know that: Apple says it never asks for your Apple Account password or verification codes to provide support.
Why did the spider take a laptop to the beach? So it could surf the web.
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References
Answer: Just hang up. Apple does not ask for your password or verification codes to give support. Never share either one with someone who called you.
- Apple Support: Recognize and avoid phishing messages, phony support calls, and other scams support.apple.com/en-us/102568
If you get an unsolicited or suspicious phone call from someone claiming to be from Apple or Apple Support, just hang up.
Checked 2026-10-10.
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