A caller says they are from Apple Support and your account was hacked. Apple's advice?

Just hang up.

Start playing free

  1. Read them the code Apple texts you
  2. Just hang up ✔
  3. Give them your Apple Account password

Why: Apple does not ask for your password or verification codes to give support. Never share either one with someone who called you.

Huh, didn't know that: Apple says it never asks for your Apple Account password or verification codes to provide support.

The dad joke
Why did the spider take a laptop to the beach? So it could surf the web.
Like this card?
Play the game

References

Answer: Just hang up. Apple does not ask for your password or verification codes to give support. Never share either one with someone who called you.

  1. Apple Support: Recognize and avoid phishing messages, phony support calls, and other scams support.apple.com/en-us/102568
    If you get an unsolicited or suspicious phone call from someone claiming to be from Apple or Apple Support, just hang up.
    Checked 2026-10-10.

Think this answer is wrong? Tap "Challenge this answer" on the card in the game and tell us why.

Test yourself in the game