SESKStuff Everyone Should Know
SESK: Stuff Everyone Should Know · sesk.info/sec-ms-wont-call

Someone calls saying they are Microsoft Support and your PC has a virus. What does Microsoft advise?

Hang up. Microsoft will not call you unasked.

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  1. Give them remote access to check
  2. Ask them to email you the invoice
  3. Hang up ✔

Why: Microsoft says it does not call out of the blue to offer support. A call like that is a scam, even if the caller knows your name.

Huh, didn't know that: Microsoft lets you report scams at microsoft.com/reportascam.

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References

Answer: Hang up. Microsoft says it does not call out of the blue to offer support. A call like that is a scam, even if the caller knows your name.

  1. Microsoft Support: Protect yourself from tech support scams support.microsoft.com/en-us/windows/protect-yourself-from-tech-support-scams-2ebf91bd-f94c-2a8a-e541-f5c800d18435
    If you receive an unsolicited call from someone claiming to be from Microsoft Support, hang up.
    Checked 2026-10-10.

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That's stuff everyone should know.