What does a SaaS consumer primarily use?

The consumer uses the provider's applications.

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  1. Virtual machines they configure themselves
  2. A platform for deploying their own code
  3. The provider's cloud applications ✔

Why: Software as a Service gives consumers access to applications running on the provider's cloud infrastructure. The provider manages the underlying network, servers, operating systems, and storage.

Huh, didn't know that: A web browser is a common thin-client interface for SaaS.

The dad joke
SaaS brought the finished software, so nobody assembled the servers.
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References

Answer: The provider's cloud applications. Software as a Service gives consumers access to applications running on the provider's cloud infrastructure. The provider manages the underlying network, servers, operating systems, and storage.

  1. NIST SP 800-145: The NIST Definition of Cloud Computing nvlpubs.nist.gov/nistpubs/Legacy/SP/nistspecialpublication800-145.pdf
    The capability provided to the consumer is to use the provider’s applications running on a cloud infrastructure
    Checked 2026-10-10.

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